Read Our Latest Blogs
Explore MedicAir's blogs for expert insights and practical tips on enhancing indoor air quality, designed to help you breathe cleaner, healthier air every day
Not to be sneezed at: why air purifiers are good for treating hayfever
If you’re a hayfever sufferer, spring and summer herald warmer months but also unwelcome side effects.
Covid-19: which is the best air purifier?
For offices, hospitals and schools, in particular, there’s still an ever-present danger of outbreaks and disruption.
The dangers of mould in your home and how an air purifier can help
How can mould affect your health and what can we do about it?
FAQ's
question? we've got
the answer
How many units do I need?
To find out how many MedicAir units you need, consider your space's size and layout. Each unit covers a certain area efficiently. For larger or more complex spaces, you might need more. Contact us for a tailored recommendation.
What type of filters does the unit use?
All MedicAir units are equipped with a HEPA filter, medical-grade activated carbon filter, and safe UV-C technology for maximum effectiveness.
How big an area does one unit cover?
MedicAir units have been designed to suit different indoor environments.
- The MedicAir Pro Mini is ideal for homes and smaller spaces. It is capable of purifying 400 cubic metres of air per hour
- The MedicAir Pro can purify 605 cubic metres of air per hour
- The MedicAir Pro Max is best suited for commercial properties and can purify up to 1500 cubic metres of air per hour
How do I connect the MedicAir app?
- Download the MedicAir® app from the Apple App Store or Google Play. (Once the app is installed, you can also download the MedicAir data app to monitor the air quality values of your devices. Ensure both the app and unit are connected to the same wi-fi network for seamless operation.)
- Register with your email and verify it with the code sent to you.
- In the app, tap the + icon and select ‘Air Purifier’.
- Enter your Wi-Fi password and press NEXT.
- On your MedicAir® unit, tap the power button to restart it. After the screen stabilises, press and hold the ReAKT button for 4 seconds until the Wi-Fi icon flashes.
- Back in the app, confirm the ‘indicator blinking rapidly’ and press NEXT. Let the unit connect without interference.
If the connection fails due to busy Wi-Fi, try again using a personal hotspot.
How do I install MedicAir?
MedicAir is a plug-and-play unit, specifically designed for simplicity; it requires no specialised installation.
To install:
Remove the unit from the box, plug the power cable into the unit and a power socket; simply press the illuminated power button on the display panel on the top of the unit.
Is MedicAir a free-standing unit?
Yes, the MedicAir air purifier is a completely freestanding unit.
How do I change the filter?
Replacing MedicAir filters is a breeze. Our filters are integrated into a single 'filter cartridge' that houses all the essential filtration elements and technology.
For more detailed instructions, refer to the manuals below:
How often do I need to change the filter?
All MedicAir filters are built to last 6 to 12 months, depending on air quality and usage. When its life drops to 10%, your unit will alert you with a red flash. For convenience, sign up for our filter replacement subscription. You'll automatically receive a new filter every 9 months at a discount, ensuring your air stays clean.
Does the unit need any maintenance?
The MedicAir unit itself requires minimal maintenance. The only ongoing requirement is to replace the filter cartridge approximately every nine months, or every 12 months for residential users. The unit can be wiped clean or vacuumed; however, the filter should not be cleaned but instead needs to be replaced.